Our system will redirect the urgent callers "live" to the oncall physician's preferred telephone number or to an emergency oncall message center where the patient can leave an urgent message. Upon leaving the urgent message our system can call the oncall doctor's pager, if no response call it again in 15 minutes, if no repsonse call his cellular 2 times in 15 minute intervals and if no response call his home number and if no response call a backup doctor's cellular phone or pager. Our system is very flexible.
Our service gives you complete control over how your calls are to be handled 24 hours a day, 7 days a week. Doctors can remotely change which doctor will be handling oncall duties. He may also have our system redirect emergency calls to another physician within your office or to a covering physician outside of your office.
Our system can also integrate with your existing inhouse auto attendant and voice mail system.
Expensive live answering services have been a thing of the past for over a decade now. Fifteen years ago we couldn't pry a doctor away from their live answering service. But after 20 years, automated voice messaging and voice processing systems are now a part of every day life and have shown to have a proven track record of consistency and reliability.
Times have changed. Today doctors call us for their emergency oncall answering service solutions.
Unlike other answering services that can take up to 15 rings before your patient's call is answered our system will always courteously answer your customer's or patient's call on the first ring. As a matter of fact, many of these "live" answering services are not answering the call in a timely manner causing their auto attendant voice mail system to answer the patients call. So what is that high monthly cost paying for?
With our service you will not have any problems due to human error.
Unlike live answering services with Diversified TeleCom you won't be charged for each message or call we receive. You will be charged just a small monthly flat rate.
On top of it all, your service is backed by a 24 hour oncall customer service representative to assist you after hours.
Our Offer is Simple
2 months FREE!
50% off Activation. Designing, Programming and Recording for a little as $25.00
We will guarantee a 50% Monthly Cost Reduction off of your current live answering service's monthly charges.
Why choose DTC for our answering service solution?
- Two FREE months of service to try us out RISK FREE.
- For the first time in our long history all consulting, designing, programming and recording setup fees are 1/2 off and most designs are a low as $25.00!
- We will provide you a custom afterhour’s answering service at exactly 50% less than what you are paying your current Live Answering Service provider. Guaranteed!
- No need to cancel your current live answering service to try our out. Keep your existing answering service during this trial period. All you have to do is simply forward your calls to our custom designed answering service during the two months free trial period.
- If you like our answering service and all the savings you will receive then continue using Diversified TeleCom as your provider, otherwise, forward your calls back to your existing live answering service and we walk away thanking you for the opportunity to serve you.
10 Reasons for using our custom designed automated answering service:
1. For the first time, DTC will custom design your answering service with
programming and activation fees for as little as $25.00! And unlike the phone
company’s voice mail we will completely customize your answering service around
your business.
2. Your monthly live answering service bill will be cut in half, guaranteed.
3. Your calls will always be answered courteously on the first ring every time.
4. Less human error offers greater reliability.
5. Greater flexibility and the ability to remotely control your calls 24/7 from any touch
tone phone or cellular phone.
6. Non-urgent afterhours or lunch time calls are sent to the office message center
while only screened urgent calls are sent to the physician on-call.
7. The on-call physician can remotely have his/her emergency calls redirected to
another doctor inside your office or to a covering physician outside of your office.
8. Physicians may redirect their calls from any telephone or cell phone, 24 hours a
day, from anywhere in the world.
9. DTC has been providing voice processing answering services for over 20 years. As a
matter of fact, DTC innovated voice messaging services in the Seattle Tacoma area
in the early 90s. The phone company began offering it a year later.
10. And most importantly your service is back by our 24 hour on-call customer
support in the event you need afterhours support.